FAQ

What are your hours?

We are open from 9:00am to 4:00pm Monday through Friday, we are closed on weekends.

Where are you located? Can I pick up an order?

We are located in Buena Park, California.  If you would like to pick up an order please e-mail us your complete order.  Please note we do not have a showroom/ store. Our facility is open for will call only.

How can I place an order?

You can place an order through our website or ebay.

www.heattransfervinyl4u.com

My tracking is not updating / my package is late/ My package has been stuck at a location 

 Important Note:

If you have questions about the package delivery or tracking please contact the U.S. Postal Service directly. We will not be able to answer any delivery questions, as we do not have any information other than what is shown on the USPS tracking page. Please do not contact us unless the USPS instructs you to do so or to file a claim. Please note we have to wait 7 days until we are able to file a claim with USPS. We are not responsible if the mailing address on your account is incorrect please make sure all of your information is correct before checkout.

Tracking Issues

Whenever you have issues with your tracking please contact your local post office right away! They will be able to provide the most up to date information!

Rewards points

Most of our products are worth a certain number of rewards points. Every time you place an order the points will accumulate in your account. You can use your points to purchase items on our website. When you accumulate enough points the option to use them will become available at checkout. To use your points, please be logged in and add the items you need to your cart. From there you will want to go to "view shopping cart" and there will be an option there to use rewards points!

PLEASE NOTE THAT IF YOU ORDER SEVERAL FEET OR YARDS OF A COLOR, THE VINYL WILL BE CUT INTO 1 LONG CONTINUOUS SHEET!

 HI-TECH GRAPHICS

Heat Transfer Vinyl 4 U
7379 ORANGETHORPE AVE. Unit D
BUENA PARK, CA 90621

(714) 523-0344